You will find a short set of questions to enable us to register your claim. If you are unsure of how to answer a question there will be a help button next to the question which you can click on for further guidance.
Please make sure the information you provide is accurate, as false, inaccurate or out of date information may lead to a claim being invalid and details being passed on to fraud prevention agencies to prevent fraud and money laundering. Further details explaining how the information held by fraud prevention agencies may be used can be obtained by clicking here.
It is a condition of our policies that if a crime has occurred you must report it to the police as soon as possible and obtain a valid crime reference number. If your mobile phone or tablet is lost or stolen, you must first block the IMEI number through your network provider. You can also upload images for all claim types therefore please ensure you have everything you need before selecting a call back slot.
Following the completion of this form you will get an immediate email notification, with a reference number, confirming the details you have entered today. We will contact you during the call back slot that you select to discuss the next steps we will take to complete your claim, please ensure you are available to take our call at this time.
|What is your full name?|
|What is your policy number?|
|Are you named on the policy?|
|What is the address covered on this policy?|
|What does your claim relate to?|
|What has happened?|
|When did it happen?|
|More about the incident|
|Any photographs uploaded?|
|If something was stolen, can you provide a crime reference number?|
|If you lost your phone or tablet, can you provide the IMEI number?|
|When is it most convenient for us to call you to discuss your claim?|
|What is the best phone number to contact you on?|
|Do you have a mobile phone number (if different to the above)?|
|Are you happy to receive text message updates throughout your claim?|
|What is your email address?|